Why Soft Skills?

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Soft Skills Matter.

As a certified soft skills, and corporate etiquette & international protocol expert, Joy’s programs increase corporate profitability by creating a positive and productive work environment, and by reducing company and employee turnover.

A study by Harvard Business School determined that
“85% of our successes are due to our soft skills.”

Joy’s programs will generate immediate positive results, both professionally and individually.

She has seen results in

  • a more positive and productive work environment.

  • reduced turnover (40% of people leave their jobs because of the people they work with daily).

  • significantly improved customer retention (68% of all customers change companies because of poor customer care).

  • increased profitability (it costs over five times as much to get a new customer as it does to save a current customer).

With her program, you will become

  • more confident in all situations.

  • more at ease with yourself and others.

  • an exceptional team member.

  • more successful professionally and personally.

Sessions

Book a session with Joy to polish you from the inside out.