Why Soft Skills?
Soft Skills Matter.
As a certified soft skills, and corporate etiquette & international protocol expert, Joy’s programs increase corporate profitability by creating a positive and productive work environment, and by reducing company and employee turnover.
A study by Harvard Business School determined that
“85% of our successes are due to our soft skills.”
Joy’s programs will generate immediate positive results, both professionally and individually.
She has seen results in
a more positive and productive work environment.
reduced turnover (40% of people leave their jobs because of the people they work with daily).
significantly improved customer retention (68% of all customers change companies because of poor customer care).
increased profitability (it costs over five times as much to get a new customer as it does to save a current customer).
With her program, you will become
more confident in all situations.
more at ease with yourself and others.
an exceptional team member.
more successful professionally and personally.
Sessions
Book a session with Joy to polish you from the inside out.